Frequently Asked Questions (FAQ)

How Can I Track My Order?

Once your order is placed, you will receive a confirmation email with your order number. You can check the status of your order anytime on our 'Track Order' page by entering your order number or email address.

What Is the Processing Time for an Order?

The processing time for each order is up to 3 business days after the order is placed.

How Long Does Delivery Take?

After processing and shipping your order, you can expect your products to be delivered within 3 to 8 business days.

What Are the Shipping Costs?

Shipping is always free. There are no additional charges for shipping, regardless of the size or weight of your package.

What Is the Return Policy?

You can return a product within 30 calendar days of receipt. Return shipping costs are the responsibility of the buyer. Once approved, the refund will be processed via the original payment method. For more details, see our Return Policy.

Are There Any Exceptions to the Return Policy?

Yes, there are exceptions. We may only issue partial refunds for products that show obvious signs of use, are not in their original condition, are damaged, or have missing parts due to reasons not caused by our error. Returns made more than 30 days after delivery may also be ineligible for a full refund. For more details, see our Return Policy.

I Have a Problem with My Order, How Can I Contact You?

If you are experiencing issues with your order or have any other questions, please contact us via our Contact Page. We will do our best to respond as quickly as possible.